TOUR GROUPS. The minimum number necessary to complete a tour is 4 clients.
DEPOSIT. A deposit of 20% is required to reserve a place on the tour. The Deposit should be paid immediately to ensure that the tour company Rumbo a Picos can confirm your reservation & to ensure that the minimum number required to run the tour has been reached.
FINAL PAYMENT. Final payment must be made not later than 30 days prior to the tour start date.
CANCELLATION POLICY
• The tour company Rumbo a Picos reserves the right to cancel the tour if there are not a sufficient number of participants up to 30 days prior to the tour start date. In the event of such cancellation, participants shall be refunded 100% of the payments they have made to the tour company Rumbo a Picos. The refund shall be made by Bank Transfer to the client’s bank account within 7 days of the notified cancellation.
• If the client cancels his/her booking up to 30 days prior to the start date of the tour, the tour company will refund the deposit to the client.
• If the client cancels his/her booking within 30 days of the start date of the tour due to Force Majure or serious illness, hospitalization or death of a member of the client’s immediate family & the client furnishes proof in writing to the tour company, the tour company will retain 50% of the tour price to cover the tour company’s costs & administrative expenses. Where the client cancels for any circumstances other than those set out here, the tour company will not make any refund to the client.
• The tour company reserves the right to modify the tour program & the itinerary in the event of circumstances outside of their control such as Force Majure, severe or unsuitable weather or any other circumstances they consider necessary to ensure the safety of the tour participants.
• If a participant decides to abandon the tour for whatever reason, he/she should inform the Guide in writing of their decision. Any related expenses must be paid by the participant.